Hospitality certification provides recognition of mastery of professional knowledge and skills at every level of your hospitality career. AHLEI provides the study materials and administers the certification process for nearly 30 certification designations trademarked by the American Hotel & Lodging Association (AHLA). The global hospitality industry turns to the American Hotel & Lodging Educational Institute (AHLEI) for the best training and education for all hospitality segments. For more than 65 years, AHLEI has worked to provide hospitality organizations and schools with quality resources to train, educate, and certify hospitality professionals, first as the educational arm of the American Hotel & Lodging Association.
The company’s extensive product line includes DVDs, textbooks (print and digital), skills guides, and online courses. AHLEI textbooks and other training products have been translated into many languages, including Spanish and Chinese, extending the reach of AHLEI’s hospitality training expertise worldwide.
For working hoteliers, AHLEI administers 20-plus professional certification programs for all levels of one’s hospitality career, from line-level to general manager, as well as for educators and hospitality suppliers. With training and certification in guest service (the Certified Guest Service Professional) and six certifications for front-line employees, AHLEI also offers workforce development agencies vital foundational programs to start new employees on a career in hospitality.
Colleges and universities use AHLEI’s hospitality textbooks and courses to educate future hospitality leaders. Post-secondary hospitality programs can use individual Educational Institute textbooks or adopt one or more of AHLEI’s turnkey curriculum packages. Students have the opportunity to earn AHLEI’s academic course certificates in addition to the credentials offered by their educational institutions.
National Restaurant Association’s Training & Certification Division.
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